Plain answers before the project begins.

Yes. The walkthrough and the written proposal are free, and there is no obligation to move forward.

The service you are considering, your ZIP code, timing, and a short description of the project. Photos are never required, but the more context you give, the better prepared the estimator will be.

Requests are reviewed and responded to promptly during business hours. You will hear from a real person who has read your request, not an autoresponder loop.

No. Plenty of projects start as an idea. The walkthrough is designed to turn an idea into a defined scope with a real price.

No. You get a walkthrough, a conversation about your goals, and a written proposal. The proposal does the selling, and the decision stays yours.

A team member confirms the fit, schedules your walkthrough, and the estimator builds your written proposal from what they document on site.

Walls, ceilings, trim, doors, stairways, and finished lower levels, from a single substantial room to a whole-home repaint. The walkthrough defines the exact scope for your proposal.

Your proposal spells out what the homeowner moves, what the crew repositions, and what gets protected in place, so there are no surprises on day one.

It depends on the condition of the surfaces. Cleaning, patching, sanding, caulking, spot priming, and masking are scoped as needed and written into the proposal.

Yes. The estimator can talk through color direction during the walkthrough, and selections are confirmed before production so the schedule never stalls on a decision.

Floors, furnishings, and fixtures are covered and masked, work areas stay organized, and the crew cleans up daily. Protection is part of the production plan, not a courtesy.

It depends on scope, surface condition, and drying time between coats. Your proposal includes the expected duration for your specific project, and you get updates as the work progresses.

Yes. Existing colors can be matched and confirmed with a sample on your actual wall before production, so the touch-in disappears instead of flashing.

Usually not. Rooms are sequenced so the household keeps functioning, and the crew coordinates access, ventilation, and daily wrap-up around how you live.

As a starting point: flat for ceilings, eggshell or satin for living spaces, and semi-gloss enamel for trim and doors. The estimator walks the sheen map with you and your proposal records every selection.

The exact products are named in your written proposal, selected for the surface and the room. If low-odor or low-VOC products matter for your household, tell the estimator and the proposal is built accordingly.

Siding, trim, fascia, doors, shutters, and architectural details. The estimator evaluates the substrate and condition during the walkthrough before anything is priced.

Cleaning, scraping, sanding, caulking, and priming as the condition requires. Preparation is the difference between a finish that lasts and one that peels, so it is scoped in writing, never assumed.

Exterior coatings need the right temperature and surface conditions, which in Michigan generally means the warmer months. We schedule exterior work inside that window and tell you where your project fits.

Minor repairs can be evaluated during the walkthrough. Anything beyond painting scope is identified honestly so you can address it before the finish goes on, rather than painting over a problem.

Plantings, hardscape, fixtures, and neighboring surfaces are covered and protected before spraying or brushing begins, and the site is cleaned at the end of each day.

That depends on the substrate, preparation, product system, and exposure. What we control, preparation and application, is done to the written scope, and your proposal identifies the exact products being applied.

Often, with the right product and color selection, since dark colors on vinyl can cause heat distortion. The estimator confirms whether your siding is a good candidate during the walkthrough.

The system is defined by the substrate and condition, then written into your proposal, including primer where the surface calls for it. Coat counts are stated, not implied.

Failing coatings are dealt with in the preparation scope: scraping, sanding, feathering edges, and priming bare areas. Painting over a failure just schedules the next one.

Exterior coatings carry manufacturer temperature and moisture requirements, and we schedule inside them. If a day falls out of spec, your project waits for a day that does not.

A multi-layer resinous system applied over prepared concrete. It turns a stained, dusty slab into a sealed, cleanable floor that resists hot tires, road salt, and chemicals.

Epoxy is one family of coating products. Your proposal names the exact system being installed layer by layer, including the base, broadcast, and topcoat, so you know precisely what is going on your floor.

Mechanical preparation, grinding the surface to open the concrete so the coating bonds, plus repair of cracks and spalls as scoped. Preparation is what separates a floor that lasts from one that peels.

Return-to-service times depend on the system and conditions, and your proposal includes a clear timeline for walking on the floor and parking on it.

Texture options are part of the selection process. Broadcast media in the system adds grip, and the right level for your use is confirmed before installation.

Garage coatings are installed indoors, so they are a natural winter project. Your floor takes the worst of the season, snowmelt, salt, and grit, and a coated floor cleans up with a hose and squeegee.

They are different resin chemistries with different cure behavior and UV stability. What matters is that your proposal names the actual system, layer by layer, instead of hiding behind a generic word.

Usually, once the damage is repaired. Cracks and spalls are ground out and filled as part of the scoped preparation, so the finished floor is smooth instead of a coated version of the old problems.

Almost always at the surface: no mechanical grinding, moisture in the slab, and thin single-coat builds. The coating is only as good as what it is anchored to, which is why preparation leads every Saje floor.

Most residential garages install quickly, and cure milestones control the schedule more than labor does. Your proposal states the installation window and exactly when you can walk on and park on the floor.

A team member reviews the request, confirms the service area and project fit, and reaches out to schedule the on-site walkthrough. You will know what happens next at every stage.

The estimator inspects the space, documents surfaces and conditions, talks through your goals, and clarifies what should be included. That is what makes the written proposal accurate.

The scope of work, the surfaces included, the preparation plan, the products being applied, and the price. If it is not in writing, you should not have to wonder about it.

If you want to add or adjust work, changes are documented and approved before they happen. No surprise line items at the end.

You get proactive updates. You will know when the crew arrives, what stage the work is in, and what decisions remain, without having to chase anyone.

Before closeout, the project is reviewed in detail and then walked with you. Anything that needs attention is addressed, and the project ends with a conversation, not just an invoice.

Yes. Coverage is written into your proposal where it is enforceable, not implied in marketing copy. Your proposal states what is covered and how to reach us if something needs attention.

Workmanship and the installed system as described in your proposal. Because coverage depends on the surfaces and products involved, the written proposal is always the authoritative document.

Conditions outside the work itself, such as structural movement, moisture intrusion, or damage from impact or chemicals, are outlined in your proposal so expectations are clear on both sides.

Care guidance is handed off at closeout for your specific finishes: cure time, cleaning method, touch-up storage, and sheen-specific care.

Return-to-service timing, cleaning products, mats, and chemical precautions are covered at closeout. Day to day, a coated floor cleans up with a hose, a squeegee, or a soft broom.

Contact us. The closeout handoff includes exactly how to reach us, and reported issues are inspected and addressed under the terms written in your proposal.