Our Process

A professional finish begins with a professional process.

Clear stages, defined decisions, and fewer surprises for the homeowner.

01

Request

Submit the estimate form. Tell us the service, location, timing, and what you are hoping to improve.

02

Qualification

A team member confirms the project fits the service area and model, then schedules the estimator.

03

Walkthrough

The estimator inspects conditions, documents surfaces, discusses goals, and clarifies what should be included.

04

Proposal and Planning

You receive a detailed written proposal. After approval, selections, schedule, access, and production details are confirmed.

05

Production and Closeout

The crew protects, prepares, applies the approved system, completes a quality review, and walks the project with you.

Before work begins

Know the schedule, access needs, selection deadlines, and what the crew needs from you.

During production

Receive project updates and a clear path for questions, so nothing depends on you chasing anyone down.

At closeout

A detail review, a homeowner walkthrough, and care guidance for your specific finishes.

Straight answers

Process questions.

What happens after I submit an estimate request?

A team member reviews the request, confirms the service area and project fit, and reaches out to schedule the on-site walkthrough. You will know what happens next at every stage.

What happens during the walkthrough?

The estimator inspects the space, documents surfaces and conditions, talks through your goals, and clarifies what should be included. That is what makes the written proposal accurate.

What does the written proposal include?

The scope of work, the surfaces included, the preparation plan, the products being applied, and the price. If it is not in writing, you should not have to wonder about it.

Can the scope change after the proposal?

If you want to add or adjust work, changes are documented and approved before they happen. No surprise line items at the end.

How do I know what is happening during production?

You get proactive updates. You will know when the crew arrives, what stage the work is in, and what decisions remain, without having to chase anyone.

What is the final walkthrough?

Before closeout, the project is reviewed in detail and then walked with you. Anything that needs attention is addressed, and the project ends with a conversation, not just an invoice.

View all FAQs

Start with a walkthrough

Ready to start at step one?

Tell us what you are considering. We will schedule a walkthrough, clarify the scope, and put a detailed proposal in writing.

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